Privacy Policy
Effective Date: June 8, 2026
Magic® (referred to as “Magic,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you visit www.magicwindow.ca or contact us. Magic® operates in Canada. While our website may be accessible in other countries, our services are intended for customers located in Canada.
1. Information We Collect
Information You Provide
When you submit a contact or quote request form, we may collect:
- Name
- Email address
- Phone number
- Project details you choose to provide
We do not collect home addresses or file uploads through our website.If you contact us by telephone, calls may be recorded for quality assurance and training purposes where permitted by law.
Automatically Collected Information
When you visit our website, we may collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
This information may be collected using cookies, analytics tools, advertising pixels, and call tracking technologies.
2. Cookies & Advertising Technologies
We use cookies and similar technologies for:
- Website functionality
- Analytics (e.g., Google Analytics)
- Advertising performance measurement
- Retargeting and remarketing
- Call tracking analytics
Advertising platforms such as Google and Meta may collect or receive information from our website to measure ad performance and improve ad relevance. We do not sell personal information. You may control cookies through your browser settings.
3. How We Use Personal Information
We use information to:
- Respond to inquiries
- Provide quotes and consultations
- Schedule appointments
- Communicate regarding services
- Improve website performance
- Measure advertising effectiveness
- Comply with legal requirements
We may store and manage contact information in a secure CRM system.
4. Marketing Communications
If you provide your contact information, we may send communications related to:
- Your inquiry
- Appointments
- Service updates
- Promotional offers
For Canadian residents, we comply with the Canadian Anti-Spam Legislation (CASL).You may unsubscribe at any time.
5. Disclosure to Service Providers
We may share information with service providers that assist us in operating our business, including:
- CRM providers
- Advertising platforms
- Analytics providers
- Call tracking providers
- IT hosting services
These providers are required to safeguard information appropriately.
6. Cross-Border Processing
Magic® is located in Ontario, Canada. Some service providers may process information in Canada or the United States.By using our website, you consent to such processing.
7. Data Retention
We retain personal information only as long as necessary for business, legal, or regulatory purposes.
8. Security
We use reasonable safeguards to protect personal information. However, no internet transmission is completely secure.
9. Your Rights (Canada)
Under PIPEDA, you may:
- Request access to your personal information
- Request corrections
- Withdraw consent (subject to legal obligations)
To make a request, contact us at:
10. Changes to This Policy
We may update this Policy from time to time. Changes will be posted with an updated effective date.
11. Contact
Magic®
Woodbridge, Ontario, Canada